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Sad Truth About Change

The Most Neglected Aspect of Change Management

People do not dislike change so much as they dislike poor ways in which it is implemented.

We have an endless array of books, seminars, workshops, and podcasts on how to manage change processes well. Almost none of them, however, address the reality that for many people, change brings sadness.

This happens when in order to embrace the change, people must give up something which they treasure or enjoy. Until they have time to process that sadness, they will be reluctant to fully embrace the change.

Managers and leaders, however, can easily misread their reluctance to be enthusiastic about the change as a sign of resistance to change altogether.

This episode explores a classic story from my own experience in which a company ended up going out of business because it failed to pay sufficient attention to the sad side of the sweeping changes which they made. The result was such dysfunction within their once prosperous organization that it was unable to survive financially.