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Time Management: Coping with Disruption

Finding time for everything on our crowded to-do list is a challenge for any of us in management or leadership positions. Compounding the challenge are the endless array of disruptions which seem to pull us off task several times a day.

The disruptions come from every which direction. Upset employees. Key equipment which goes off line. Urgent emails which hit your inbox. Your right-hand person who calls in sick. The list has no end.

Under the pressure of vital deadlines, disruptions easily trigger frustration. As frustration builds, we easily build resentment of those responsible for the disruption. Our impatience with them grows. Soon, our upset shows itself in our behavior, our body languages, and our tone of voice.

This episode offers a practical strategy for keeping frustration in check. I've used it for years, and it made a profound difference in my peace of mind at the end of th day.